Credit Karma, Inc. Credit Reporting Complaint

Credit Karma, Inc. Credit reporting department,

Incorrect information on credit report Public record Illinois

Since " hard entry 's '' are of public record - I choose that area as the area I wish to dispute. I just reviewd my Credit Report completely looking at each section and what it means. I read about the hard credit inquiries and I dispute that - had my permission to check my credit. I called them to ask questions about their services because I was thinking about changing my carrier. I WAS NOT ready to change carriers at that time. Just inquiring about their rates. I DO NOT think I should have a hard entry from them on - -, 2015! I only asked questions over the phone about the rates and promotions that were available at that time. I do not remember being told they were going to check my credit because I was not ready to go to the next step to start service with them and change carriers. If I had been informed, I would have told the agent, " NO! DO NOT Check My Credit! I am Not ready to change carriers yet! '' So, I would like this " hard entry '' from - removed from my credit report. Thank you in advance for your attention to this matter.