Capital One Credit Card Complaint

Credit card protection / Debt protection

Capital One Credit card department,

Credit card protection / Debt protection New York

In -/-/- i had a previous social security number card ending by - where the social security got my information wrong.The first name appear as last name and last name as first name and the date of birth was also wrong. ( -/-/- ) .I went to the social security office to correct the mistake, instead they assigned me a new number with my right information ending by -.Since -/-/- to present that 's the only i am using to work and apply for credit card with -, -, and capitalone.The previous card ending by - has been surrounded to the social security office for cross reference and retirement.I am filing complaint against capitalone because i am so concerned about how they handling my personal information, starting with sms and email they addressing to - instead of - -.I do n't know why it cause a problem to send email by using my entire name - -.I would like to verify the social security number capital one has on file.And also recently they have mailed me a replacement cards with the chip already been activated.I should be the only one to activate this product by using the last - digit number of my social security number if it was n't any problem.

Capital One customer in New York
Jan 16, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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