Capital One Credit card department,
Credit card protection / Debt protection New York
In -/-/- i had a previous social security number card ending by - where the social security got my information wrong.The first name appear as last name and last name as first name and the date of birth was also wrong. ( -/-/- ) .I went to the social security office to correct the mistake, instead they assigned me a new number with my right information ending by -.Since -/-/- to present that 's the only i am using to work and apply for credit card with -, -, and capitalone.The previous card ending by - has been surrounded to the social security office for cross reference and retirement.I am filing complaint against capitalone because i am so concerned about how they handling my personal information, starting with sms and email they addressing to - instead of - -.I do n't know why it cause a problem to send email by using my entire name - -.I would like to verify the social security number capital one has on file.And also recently they have mailed me a replacement cards with the chip already been activated.I should be the only one to activate this product by using the last - digit number of my social security number if it was n't any problem.
Capital One customer in New York
Jan 16, 2016
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.capitalone.com/ |
Phone | (703) 720-1000 |
[email protected] | |
Address | 1680 Capital One Dr McLean VA 22102 |
Capital One | |
Capital One |
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