International money transfer Money was not available when promised
The Western Union Company Money transfers department,
International money transfer Money was not available when promised Texas
- - - for some reason decided to use Western Union this time as we were waiting for this money in - Texas. A Western Union payment was processed on - - 2015 ( - - is - hours ahead of CST ). They asked me to go to my - - - and give them the - number ( - ) and should be able to get instant credit. However, - - - told me that they not deal with Western Union and I called the Western Union to see where I could get my - USD and they recommended me to go to - of - -, close to my place. - told me to wait for 15 minutes while Western Union processes all required checks etc. Later I was told by Bank Teller that she could not process the request. I called Western Union and after talking to them 2-3 times with misinformation and finally talking to their superior, I was told that the payment has been sent back to the Sender. I asked for a reason and they said that they are protecting their client and can not disclose me the reason. That was after 2 hours of time spent.
The Western Union Company customer in Texas
Jan 14, 2016
* Source: CFPB Complaint Database
The Western Union Company response to complaint:
Closed with explanation
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