Non-federal student loan Can't repay my loan can't decrease my monthly payments
Genesis Lending Student loan department,
Non-federal student loan Can't repay my loan Can't decrease my monthly payments New Jersey
I attended - - located - -, NJ. I took out a Federal Loan and a private loan. Money was demanded while I was attending school. The financial aid rep told me during the application process if I needed to make payment changes it 's simple and can be done. That was not the case. Neither - - nor Genesis Lending would help me. So I defaulted on my loan because I was n't able to pay the monthly amount, but I would send what I could. Not only that I did not get assistance in finding employment in the field I trained in. I received many annoying calls from - - fishing for information as far as what job am I working at and I can always go back to the school for assistance. I would tell the rep that I 'm not working in the field because you need 3yrs+ experience and I went back to my - background temping until a permanent position came along. The rep stopped calling me as frequent because she was happy I had a job, but it was not in the field I trained. Every once in awhile I would receive a call because she wanted information.
Genesis Lending customer in New Jersey
Jan 07, 2016
* Source: CFPB Complaint Database
Genesis Lending response to complaint:
Closed with explanation
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