Ally Financial Inc. Bank Account Or Service Complaint

Checking account Account opening, closing, or management

Ally Financial Inc. Bank account or service department,

Checking account Account opening, closing, or management Texas

I banked with Ally Bank from - until - -, - the bank made the decision to close my checking account due to them allowing someone to transfer money from my account to another account. They reimbursed the funds to my account but now they are giving me the run around about my refund for the closing balance. I hhave been communicating with a - - who has told lies to me and her supervisor - who has taken her word to be true my account was closed in early - I was sent an email as notification and told on - -, - the check for my remaining balance has been mailed I then ask to what address nd then informed it was mailed to my previous address to an address I had moved away from 6 months prior so the check was returned by the resident currently living at - - - -, - but before that I informed - that I was moving and when the check was returned if it could be sent to my new address - - - at that point she required me to email her a copy of my lease which I reluctantly did since I was evicted from my previous address due to all the fraud which was allowed to my account she informed me that on - - the check was returned to the back after I had wait per her instructions not to call back until - - which I call back on - - I am bein given the run around and about to be evicted a second time I am a - vet and do not have the income to be going thru this - money all I want is to get my money and I am done if they continue I want have an address to send it to I will be on the street

Ally Financial Inc. customer in Texas
Jan 06, 2016

* Source: CFPB Complaint Database

Ally Financial Inc. response to complaint:
Closed with explanation

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Contact Ally Financial Inc.

https://www.ally.com
704-444-7824
[email protected]
P.O. Box 380901
Bloomington MN 55438

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