Capital One Credit Card Complaint

Capital One Credit card department,

Billing statement Texas

I received a call from - fraud department on - - 2015. They wanted to know if I am happy with my purchase, I told them I never ordered any tickets from them. I then immediately called. Capital One and told them there has been unauthorised charges on my account. They told me they will investigate and remove the charges. The unauthorised charges are for $910.00 and for $52.00 I was told the unauthorised charges for a total of $960.00, will be removed from my account. Lo and Behold when I got my billing statement it says I owe $730.00, this is in error, my total legitimate charges are only $180.00 and that is what I was expecting to be billed.


Capital One is being very deceptive, and they now have very very poor customer service, out sourced to -. I want Capital One to send me a proper bill with the correct amount of $180.00. in the new ballance area. Also I no longer wish to use their credit card. Capital One sent me a new credit card, but I refuse to activate it, as I no longer want to associate with a shady company such as Capital One.