The Western Union Company Money Transfers Complaint

International money transfer Money was not available when promised

The Western Union Company Money transfers department,

International money transfer Money was not available when promised Massachusetts

WE HAVE USED WESTERN UNION BEFORE TO TRANSFER MONEY TO IMPOVERISHED RELATIVES IN -, HAVING TESTED THE SYSTEM A FEW MONTHS AGO WITH $50.00. AFTER SEVERAL ERRORS, WE FINALLY GOT THE MONEY PICKED UP BY FAMILY IN - -. AT - WE DECIDED TO SEND A LARGER AMOUNT USING THE SAME ACCOUNT AND RECIPIENT IDENTIFIERS AS THE PREVIOUS TEST TRANSFER. ON -/-/- WE SENT $300.00 THAT HAS BEEN REPEATEDLY REFUSED TO THE RECIPIENT FOR SKETCHY REASONS ( NAME IS NOT E-ACTLY RIGHT ) AND DESPITE THE EARLIER SUCCESSFUL TRANSACTION. WE SUSPECT SCAM AND THEFT AND HAVE EMAILED W.U. ACCORDINGLY. WE ALSO FILE THIS COMPLAINT. THE ISSUE SEEMS TO BE NAMES. OUR SISTER HAS A COMPLICATED MULTI-PART NAME AS FOLLOWS : - - - -. WE HAVE TRIED TO SHORTEN IT FOR W.U. - OBVIOUSLY FAILING - OR BEING CHEATED AS A RESULT. DESPERATELY NEED HELP HERE. - AND - - - - --, --

The Western Union Company customer in Massachusetts
Jan 04, 2016

* Source: CFPB Complaint Database

The Western Union Company response to complaint:
Closed with explanation

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