JPMorgan Chase & Co. Credit Card Complaint

JPMorgan Chase & Co. Credit card department,

Unsolicited issuance of credit card Rhode Island

At - - on - -, 2016 I received an email from - that I had been approved for an Amazon.com Rewards Visa Card and that my credit limit was $5000.00. The email also included a link to add my new card " ending in - '' as the default payment option to - account for future purchases. The email said further that I should contact Chase for questions on my credit card agreement and that I would receive my card within two weeks in a plain white envelope. Finally, there were instructions for how to go to my Amazon account to view my $80.00 gift card balance - my bonus for establishing this new Amazon Visa. I did not apply for this credit card and had no knowledge of it until yesterday - the date that I supposedly applied for the credit card. So early today, - -, 2016, I called Amazon and they immediately transferred me to Chase Bank. During the next 45 minutes I


managed to be opened, nor could they tell me how all my personal information, which I had to confirm repeatedly, had managed to appear on the new application for this account. After much persistence on my part, the new Chase Visa account was closed. Finally, the Chase Security Dept. agreed to contact the - credit reporting agencies to have the account marked " Fraudulent '' so that my credit rating would not be affected. After concluding with Chase, I called the RI State Attorney General 's Office and they referred me to the RI Banking Commission ; because Chase Bank is not present in Rhode Island, they referred me to the OCC. The OCC then referred me to CFPB, the agency that regulates JP Morgan Chase. At CFPB I asked to speak to a supervisor who was able to tell me that there had been numerous complaints about Chase and suggesting that I call - to file a Fraud Alert which would then be relayed to the other - credit reporting agencies. I did this and am now following through with an online complaint to CFPB.