Atlanticus Services Corporation Consumer Loan Complaint

Atlanticus Services Corporation Consumer Loan department,

Installment loan Taking out the loan or lease Texas

I took out a loan ( $480.00 ) with Fortiva - company for an iphone that was merged with - company. The loan was for 6 months at $35.00 per month beginning -/-/2015. I made my payment through my online banking system - ( - - - - -, the online banking sends a check ( check # - ) was mailed to Fortiva - in the amount of $100.00. The address mailed to was - - - - - -, MO -. Fortiva company cashed the check and it cleared in my bank account on -/-/15. Company sent a text on - -, 2015 saying that my payment was due on -/-/2015. I contacted the company on -/-/2015 and spoke with representative -, and informed him that my payment was sent and check cleared in my bank on -/-/2015. He asked me to fax a copy of the check that cleared in my account. I faxed a copy of cleared check to Fortiva Research department fax # - immediately ( -/-/2015 ). I followed up with a call to make sure they received my fax. They confirmed that fax was received. I followed up a few days later again, and representative told me that it 's still in payment research. Today, -/-/2015, I received a call from the representative saying that they did n't receive payment and it 's past due. I spoke with supervisor - - and he assured me that this issue will be cleared up in a day or two from him personally and he will give me a call back. I 'm filing my complaint now because I read online that someone else had the same issue with Fortiva - and they have ruined their credit. I 'm taking precautionary measures before this is reported on my credit account.