Navient Student Loan Complaint

Navient Student loan department,

Non-federal student loan Dealing with my lender or servicer Having problems with customer service California

Navient collections. I am - per Social Security. They determined I was - since - but my claim was filed in -. - verified this determination as well. I subsequently sent the information to Navient who contracts with - to determine - status claims. - - has been denying others beside myself. I have a - determination and Navient only reviewed the medical. I am prepared to submit - records and asked the Navient collector for the form to submit my - status and the collector told me " if you want the papers, you go get the papers. '' I propose - review of - claims or an independent entity to monitor - denials by - to ensure Navient 's contract with - - is not a way to summarily deny all - individuals. I was a - 15 years ( including use of a - ), -. So I know the Fair Debt and Collection Practices Act ( FDCPA ), -. Navient 's collectors are not well trained and should not dictate policy/procedures based on their own biases and not the company 's


The determination that I am not " - enough '' and being unwilling to give me the opportunity to submit the - portion of my - does not seem legal or ethical ( Social Security used both - ). Why is the relationship between Navient and - not investigated for collusion and a way to defraud the -? Why am I not permitted to submit the secondary - diagnosis? I posted a breach in FDCPA to the Consumer Affairs site, and read how individuals with -, -, and - were all denied by - paving the way for Navient to collect debts from individuals that are otherwise considered - by federal and state entities. Please check into this inequity. Paying Navient even if state and federal review deem us " unable to work '' is unreasonable when their " contracted '' " determining entity '' may gain financially by denying - claims. In addition, when their staff refuses to send the appropriate form to - individuals, it is basically an admission that they will not consider my - claim anyway.