Barclays Credit Card Complaint

Barclays Credit card department,

Closing/Cancelling account Michigan

Barclay 's closed my wife and my credit card accounts after having a positive history of using the card, nearly never carrying a balance month to month, and having cards open for multiple years. At no time did we ever receive any negative feedback or notifications that Barclay had any issue with my 'history of account usage '. In fact, despite the 'history of account usage ' that Barclay refers to in the closing, Barclay increased the credit limit on my card and my wife 's card in the past year, encouraging what they must later have decided is a poor 'history of account usage '. They also upgraded our cards to - - elite during the same period of 'history of account usage ' that was present during closure.


way to earn extra rewards. It seems clear to me that Barclay is closing our accounts because it is not profitable to provide us with rewards under the current program that they advertise, even though on their website, even today, it still shows " Earn - miles for every $1.00 you spend on all your purchases '' and Redeem for travel statement credits starting at - miles for $25.00 toward a qualifying travel purchase of $25.00 or more made within the last 120 days ''. With my last statement ( - ) I had redeemed - points ( $140.00 ) but still had - points adjusted at the closing of my account. If returning my account to good standing is not practicable, a payment for the miles which would have been worth the sum unredeemed as well as the annual fee for the services I could not receive but had already paid for seems reasonable : - - - = $380.00. The 10 % bonus would have added $38.00 when used for travel redemptions, which I always have available since I travel for business. This totals $420.00. My wife 's card had - miles, which would have been worth $19.00 - - = $21.00. I also paid a $95.00 annual fee on this card, and on my wife 's card, totaling $190.00 in fees which I am now not able to fully utilize given the cards were canceled in the middle of the membership year. This means my monetary damages from these - closed cards are $420.00 - lost redemption, self ) + $21.00 - lost redemption, wife ) + $190.00 ( annual fees ) = $640.00. I appreciate your quick response to this issue.