HSBC Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

HSBC Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Delaware

Due to a pending divorce from my spouse, I requested a loan modification from my Lender, HSBC, and received an approval today wherein they lowered the payment. However, the interest rate was not changed and is still 9.25 %. This is predatory lending because the current interest rates are 4 % or less and mine is more than double. It appears that they only reamoratized my 30-year mortgage and included my taxes and home insurance payment into the mortgage payment. Previously I paid the principle and interest only and was responsible for paying my yearly taxes and home insurance on my own separately. I have explained to HSBC while I will accept this " modification, '' I am only doing so to preserve my credit and that I am extremely dissatisfied with the fact that my interest in extremely high and not competitive at all.

HSBC customer in Delaware
Dec 17, 2015

* Source: CFPB Complaint Database

HSBC response to complaint:
Closed with explanation

Consumer disputes how HSBC handled their complaint

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Contact HSBC

http://us.hsbc.com/
(212) 525-5000
[email protected]
452 5th Ave Fl 22
New York NY 10018
HSBC
HSBC

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