Freedom Mortgage Mortgage Complaint

Freedom Mortgage Mortgage department,

VA mortgage Loan modification,collection,foreclosure New Mexico

We contacted our lender - Mortgage in -/-/- and told them I had been injured with a - and was removed from the State of -. Husband had lost his job and insurance due to having to leave a job in - to come save my life in -. - - - diagnosed - - -, due to my - there was nothing else that they could do for me. On -/-/- my husband brought me to - - where I could receive emergency treatment for Brain injury, neck injury and starvation. We were approved by the VA for a special circumstance approval for short sale. However they refused to provide the needed documentation in order to complete the sale. Instead they sold our loan to Freedom Mortgage Company and set the Auction for -/-/-. We had another short sale buyer but could not get the needed and required documents from them either after repeated calls from us and our real estate agent. Our buyers were there for the auction however no one should up. I called them and was told it had been postponed for the short sale they would not cooperate in providing the documents. Auction rescheduled for -/-/-. Legal notifications do not required the correct spelling of our names in the State of - just the correct number. However to get the VA insured loan our documentation had to be complete and correct.