BB&T Financial Complaint

BB&T Financial Bank account or service department,

Other bank product/service Using a debit or ATM card Colorado

My wife and I were vacationing in - - - for the 1st time -/-/-. We attended a presentation for - - on Monday, -/-/- and purchased a timeshare. The next day we were at the marina and speaking with someone at a booth. He sold different excursions like for fishing trips and such. Of course, he asked us we had been to any presentations and we said yes and told him we had purchased a timeshare at - -. We also told him we were having second thoughts about the purchase. He told us that by law we had 5 days to cancel. He also told us he could set us up at another presentation with a vacation club and they would purchase our timeshare and we would be able to have a membership and save a lot of money. We looked at our contract for - - and discovered that we in fact did have 5 days to cancel. Well, we should have just cancelled. Instead, the next morning we went to the presentation at a place called -. This is a very nice area of - with beautiful home overlooking -. We were taken in a taxi

to ask us a few questions and then introduced us to a gentleman by the name of -. At this point, we are not sure if this is his real name. He started explaining to us how this vacation club called " - '' would allow us the flexibility to use our money for a variety of different types of vacations. He told us that he would purchase our - - timeshare and we did not have to cancel. He told us that what we paid to - - would be applied to our vacation club membership. It all sounded too good to be true and as part of becoming members we would receive a two week vacation for -. He wanted us to pay $8000.00 but we told him that we could not. So, agreed to pay $4000.00 and finance $4000.00 for 12 months beginning - -, -. He gave us the paperwork to look over and we had breakfast outside on the patio of this home overlooking a beautiful pool. We paid him $4000.00 with a debit card. Last month we started getting emails from - - about our account. I finally called - last Friday and learned that our timeshare had not been purchased or transferred. I looked at my paperwork for - and called the toll free number. It is not a valid number. I called so called - 's cell number. It is not a good number. I sent an email to - and - and both bounced back as invalid email addresses. Basically, all the information given to us was fake. A total scam. We have contacted our bank and are hoping to get the money bank.