Capital One Credit Card Complaint

Advertising and marketing

Capital One Credit card department,

Advertising and marketing New York

Received a letter from CAPITAL ONE - -. - - VA - ). With letter saying PRE APPROVED offer for credit card. This is printed on the envelop and the letter. Upon applying online and completing the questionnaire, immediately I get an alert by - that my credit report dropped - points, because of a hard credit check by CAPITAL ONE.There was no clear indication they were going to do a hard check on my credit which significantly has affected negatively my credit .This is a very deceptive practice scheme by this company.It is very unfair to consummers and really hurts ones life.I can bet I am not the only - affected by this unethical practice and most people do not know since likely they do not have a credit monitoring service ( like - ) .Can you please investigate this deceptive and hurtful practice by Capital One.In my opinion this deception should be stopped immediately and CAPITAL ONE should be fined by the U S Government for consumer abuse.

Capital One customer in New York
Dec 09, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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