Barclays Credit Card Complaint

Billing disputes

Barclays Credit card department,

Billing disputes North Carolina

- -, 2015 I reserved - seats on - flight to New York through -. for $1100.00. - - declined the charge without notification to me to approve the charge. 10 hrs later my card was declined so I called to find out master card had put a hold on my card suspecting fraud at -. At - I called them to find out they had put a hold on my card and said they would then approve the charge. Assuming all was well I went about my business. But the next day I decided to be sure the flights were paid for to find out I had to use that day cost of flights and it was $240.00 more. - lied on their records that they had tried to call me. I called them 10 hrs. later and I am on a fraud call list. I want master card to honor their costing me $240.00 more. Per their notes they lied about calling my cell or texting as they have read me the notes. I want justice now

Barclays customer in North Carolina
Dec 04, 2015

* Source: CFPB Complaint Database

Barclays response to complaint:
Closed with monetary relief

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