Bank of America Mortgage Complaint

VA mortgage Loan modification,collection,foreclosure

Bank of America Mortgage department,

VA mortgage Loan modification,collection,foreclosure Arizona

I have been actively filing loan modifications with B of A since-. I am a - Veteran and I did use my VA certificateto secure my home in -. My home was finance thruCountry Wide before B of A bought my loan. B of A didservice my home for foreclosure while I was serving in the- - about - - and the loan was noteven 2 months behind. I came home in - - andrequested another loan modification but no response soI obtained an attorney. My attorney did respond to B ofA and requested all correspondence concerning my homebe sent to them and they were actively involved with myloan modification. In early - I was notified by areal-estate agent that my home was listed for foreclosureand public auction. No - service me or my attorney. Theforeclosure was listed in the local newspaper. This wasnews to me and my attorney since we both had no ideaand was actively involve with a loan modification at thetime. I have since been working with Attorney Generaloffice in Florida. I was given guidance from the AG tofile this complaint with CFPB along with their inquireabout my case. I have been told my request formodification has


list goes on. I am currently enrolled in a - programwith the - VA and is receivingtreatment. My condition is described as " - '' at this time but with support from my husbandand adult children I am trying to do what isnecessary to keep my home. I am filing thiscomplaint because I too believe I am a victimof " dual tracking '' with B of A. They are notowning up to their constant mistakes. I don'tunderstand why they will not work with me tohelp me keep my home vice foreclosing. I amnot trying to run from my responsibility of payingfor my home. I just need help with lowering the payment so I can afford it. Is that too much to ask for? B of A pulled back the foreclosure because they justrealized we were working on a loan modification with mebut recently filed a petition in court another foreclosure. I have no other option but to file bankruptcy to keepmy home. This not fair to me the consumer because allI wanted was a lower payment.

Bank of America customer in Arizona
Dec 03, 2015

* Source: CFPB Complaint Database

Bank of America response to complaint:
In progress

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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