Non-federal student loan Dealing with my lender or servicer trouble with how payments are handled
Navient Student loan department,
Non-federal student loan Dealing with my lender or servicer Trouble with how payments are handled New York
Aside from being a predatory lending company with inflated interested rates. Navient has disabled my account and made it impossible to log back in. I 've called them multiple times trying to resolve this but they refuse to help. I have absolutely no access to my account, I can not pay them, and nobody in customer service can help me. I 've also submitted complaints via email and social media. They also call me day and night, disrupting my work day and upsetting my employer. They call at night when I am sleeping and on Holidays. They are relentless. I can over over - missed calls in 30 minutes.
Navient customer in New York
Dec 02, 2015
* Source: CFPB Complaint Database
Navient response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.navient.com/ |
Phone | (302) 283-8000 |
Address | 123 S Justison St Ste 300 Wilmington DE 19801 |
Navient | |
Navient |
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