Lender Live Mortgage Complaint

Lender Live Mortgage department,

VA mortgage Loan servicing, payments, escrow account Washington

My home loan lender is Lender Live Acct -, you can not contact them as my loan is serviced by - - -, I have been trying to pay my loan payment for the last 2 weeks today I was able to reach them and found out they updated there system 2 weeks ago and lost all logons so I had to re register in order to logon an pay my payment my loan is not or ever been late but because of there screw up and because they did not notify me or anyone I should not be charged interest for the last 2 weeks its not my fault they did the update and its not my fault they wo n't answer the phone and of course not everyday that goes by they make more money what a rip off. I tried to contact them by email and it was returned undeliverable go figure.