SunTrust Bank Mortgage Complaint

VA mortgage Loan modification,collection,foreclosure

SunTrust Bank Mortgage department,

VA mortgage Loan modification,collection,foreclosure Colorado

Back in - I filed a complaint with Suntrust Mortgage regarding our house in - - SD. In which i got a response and submitted the required documentation needed to foreclose the house. I had a lady email me and said thanks we will start the forclosure process this was in -. We have been in contact with our case manager at Suntrust and nothing has been done. She did n't even have the documentation that I had submitted. This company has been anything but helpful. We get nonstop calls nobody knows what the other person is doing. Seems to be in complete disarray and we are the ones that are getting belittled by this company. Something needs to get done. Thanks

SunTrust Bank customer in Colorado
Nov 29, 2015

* Source: CFPB Complaint Database

SunTrust Bank response to complaint:
Closed with non-monetary relief

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