Amex Prepaid Card Complaint

General purpose card Managing, opening, or closing account

Amex Prepaid card department,

General purpose card Managing, opening, or closing account Tennessee

American express serve card purchased for - in cash from - with friend. I spent roughly - on - purchases. Needed some cash back so i had to send additional info in for atm use. Social security number was entered in wrong to begin with. They canceled card and refuse to refund the other - The card was lost or stolen the next day. It's been roughly 3 weeks now.

Amex customer in Tennessee
Nov 27, 2015

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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