RBS Citizens Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

RBS Citizens Bank account or service department,

Checking account Problems caused by my funds being low Pennsylvania

Citizens bank overcharged me on overdraft fees. Starting with - I was charged an daily overdraft fee of $6.00 however my account had a direct deposit of $1600.00 therefore it was not in the negative that day and no document indicates if it was n't brought positive by a specific time the people day that they can charge a fee ( example - the prior day ). This also was the same case on - so with that they owe me back $13.00. Next citizens bank charged me $6.00 on - for my account going in the negative on - however - was not the third business 's day so they owe me another $6.00 back. Lastly, on - and - I was charged a total of - $35.00 overdraft fees however only had - transactions to make my account in the negative so they overcharged me a $35.00 fee. Citizens bank owes me back $55.00. You all should audit this bank as I read articles of them overcharging customers with fees. I want my money back.

RBS Citizens customer in Pennsylvania
Nov 24, 2015

* Source: CFPB Complaint Database

RBS Citizens response to complaint:
Closed with monetary relief

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