Checking account Account opening, closing, or management
Wells Fargo Bank account or service department,
Checking account Account opening, closing, or management New Jersey
I opened a checking account at Wells Fargo with a promotion code that offered a $100.00 credit if you made - debit and/or payments in 60 days, or set up a direct deposit. I made - debit card purchases and - payments in 60 days. When I called Wells Fargo one month ago they assured me that I met the qualifications and that I should expect a credit in about 8 weeks. 8 weeks later and I have not received a credit. Today I went into a branch and was told that I did not meet the requirements for the promotion. I believe this to be unfair practice and completely misleading. I also do n't understand how - different employees in customer can be so ill informed about the policies and procedure of a simply promotion.
Wells Fargo customer in New Jersey
Nov 24, 2015
* Source: CFPB Complaint Database
Wells Fargo response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.wellsfargo.com/ |
Phone | (866) 249-3302 |
[email protected] | |
Address | 420 Montgomery St Frnt San Francisco CA 94104 |
Wells Fargo | |
Wells Fargo |
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