Navient Debt Collection Complaint

Navient Debt collection department,

Other (i.e. phone, health club, etc.) Communication tactics Frequent or repeated calls New York

We were mailed a letter from Pioneer about an open debt due to not having coverage for New York State Workers Compensation - on - -, 2015. They called two weeks later explaining if within 7 days we got coverage they could drop the penalty fine. We did so, I called back to show proof and make sure they gained the information of the coverage. They confirmed, I then asked when is the latest/due date for when the debt is owed. I also stated I am authorized to make payments, however the owner is the - to decide when, and from where ( we have different accounts as well as if he wants to mail a check or pay over phone and by what method ). I stated that the - of our schedules were off so I will have to sit with him for him to decide and by the - they will be paid. Within a two week span I received - calls, even when I was not in the office and in meetings of trying to be reached to obtain the same debt that I had stated would be taken care of by the date I asked


they gave me a due date? I was forwarded to a manager, who just kept repeating the same thing. I informed them it was harassment to constantly pull someone away from their work to have the same repetitive conversation. I had stated I asked for the due date for a reason so I know when to have this settled and it is on my radar ( the same thing I said prior ), they then threatened other penalties that they would accrue on if they did not receive it by the -. I agreed to whatever penalties were and stated they would either receive the check in mail by the - or I WILL CALL them on the -.Today is the - and by - they called.