Encore Capital Group Debt Collection Complaint

Encore Capital Group Debt collection department,

Credit card Disclosure verification of debt Not given enough info to verify debt Texas

I am a - - veteran. Wife and I applied through VA to buy a house close to family. Credit report showed judgement from a few years ago that I did not know about. I called collection company to settle the account so we could move on. Paid the the amount we agreed on to settle account. Was told it would take minimum of 30 days to get papers showing judgement satisfied. Tried to get some sort of date but was told to just check back. Paid on -/-/2015 but was told not sent to legal dept until -/-/2015. Court is in a small town so should not be a problem of the court being too busy. 30 days is here and only get run around when calling. First you get someone in a foreign country that you can not understand and it takes up to 30 minutes to get connected to the United States to talk to someone that you can understand. I have only been able to talk to - department that will not give number to legal department or transfer me. They took my money very fast but now I do not seem to be a concern


might be 60 days. Not a good answer! So any help is appreciated!! Thanks