Ocwen Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Ocwen Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Texas

I fell behind on my mortgage payment this year. My mortage co. was holding - $ in a suspense account I sent them about - $ -/-/- cashiers check because they kept returning my payments I would send them a check as the arrangement that was made between the account mgr and myself. He accepted the arrangements. then the arrangements were not good enough. I was to send - $ every 2 weeks. They would take almost 2weeks to cash my checks then charge me more fees. My - is no where to be found and I have been sending my payments via certified mail to ensure they get them My accont is way behind with all their fees they keep changing where my missing $ is and they keep threatingto forclose on my house. they wont fix my account or tell me where my missing $ is I got a payment report from them it says the money was returned to me I never got it and they cant tell me the check # or when it was cashed and it has not been applied to my account.Ever since this company got my loan they have done nothing but mess up my account from the 2nd month they had it

Ocwen customer in Texas
Nov 17, 2015

* Source: CFPB Complaint Database

Ocwen response to complaint:
Closed with explanation

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Contact Ocwen

http://www.ocwen.com/
(561) 682-8000
http://www.ocwen.com/contact-us-business-developme
1661 Worthington Rd Ste 100
West Palm Beach FL 33409
Ocwen
Ocwen

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