Wells Fargo Mortgage Complaint

Wells Fargo Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Colorado

Wells Fargo refuses to refinance existing home mortgage loan under HARP guidelines. Mortgagor again called Wells Fargo Home Mortgage ( -, spoke to representative named - ) on -/-/-, and Mortgagor was not permitted to initiate refinance application under HARP guidelines because Wells Fargo Home Mortgage is not yet ready to implement new RESPA requirements - according to WFHM representative named -. Mortgagor requested - to put verbal statement in writing to Mortgagor. Mortgagor in good faith attempted to refinance existing mortgage loan - times since -, but Wells Fargo Home Mortgage sabotages every application by requiring unnecessary qualifying documentation, low valuation property appraisals, and high conventional closing cost projections. Mortgagor paid $210000.00 for mortgaged property in -, put down $42000.00 cash, reduced outstanding mortgage loan balance from $160000.00 to $130000.00 and invested more than $50000.00 in property improvements. Wells Fargo Home Mortgage has stonewalled every complaint filed by Mortgagor. Wells Fargo Home Mortgage has made false statements about Mortgagor 's excellent installment payment history. Wells Fargo Home Mortgage can not produce required documentation such as signed Uniform Residential Loan Application from -. Wells Fargo Home Mortgage has manipulated mortgage loan from being non-conforming to - approved in -.