Empowerment Ventures, LLC Prepaid Card Complaint

Empowerment Ventures, LLC Prepaid card department,

General purpose card Unauthorized transactions/trans. issues Georgia

I filed - disputes with Rushcard aka UniRush LLCThis on - -, 2015. I was told that it would it could take 45-90 days to see the money. I called back in - and was informed that I had to wait an extra 30 days making it 120 days to wait. Today -/-/2015 I have yet to get my money back. I have been calling the company for 3 weeks now. Today -/-/2015 I called and was been hung up - times by representatives and Account specialist. I called today at - and held for an hour. Then I speak with the Account specialist and give the dispute - #. She tells me that she is n't going to put me on hold just on mute. Then she puts me on hold and never came back and the call disconnected at - today. This is crazy waiting 120 days and still no money. Being hung up on and receiving emails saying the situation has been resolved. Which is clearly a lie not true. I do not desire to be treated this way pertaining to my money. All this for just $35.00.