Wells Fargo Mortgage Complaint

Wells Fargo Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker California

Regarding New Home Loan # - with Wells Fargo. Working with - -, - - and team.started on - - 2015. The worst day in my life when I approached Wells Fargo rep - to help with mortgage while shopping around for - other major lenders. the reason to go them was clearly stated that closing should happen in a month time. I had no-contingency offer and my earnest deposite of - was at risk for my dream home purchase. I provided all the documents and was given confirmation that it should be easy one as I was applying for loan of - % on the property price of - and I had over - in assets plus another rental property with - in equity. I decided to go with WF due to promise of closing on time. To my surprise the whole month went by in asking for documents in installments. Loan team seem to be working on this first time. everytime they will ask for a


contract job offer in a day or two so I asked loan officer if I should continue or work with seller on pulling out of deal. She told me that contract document is enough proof to keep ball rolling and no other document is needed. I provided with contract job offer I had.I worked with seller to extend contract for another 30 days on condition that I pay $80.00 per day as compensation. I again asked loan officer if I should enter contract. On her positive confirmation I decided to keep ball rolling for $80.00 a day. The loan did not close by new extended date of -/-/- end.Meanwhile I got job offer from original employer. Now WF wanted me to extend home contract for more days and asked for offer letter. I provided these document and on assurance that no more docs needed I extended purchase contract for another 30 days till -/-/-. This time I had learnt my lessons and started working with other lender. Thanks fully my loan with other lender got approved in - weeks and I was able to close by end of extended date. In the process I incurred un-necessary expenses with no result and caused by in-efficiency of the Wells Fargo staff as follow. Appraisel costed - $ and I had to do -. Credit check fee - $ Two month of compensation given to seller extend contract $ - $ -Plus lot of trips and parking expense to meet them approx - $ I difinitely need to be compensated for money I spent ( over - $ ) plus compensation towards mental hassle I had to go through during -/-/--/-/- for a supposedly straight forward transaction. Thanks-, CA