Comerica Bank Account Or Service Complaint

Comerica Bank account or service department,

Other bank product/service Using a debit or ATM card Texas

This is the second time my card with comerca bank with direct express. Had had money taken out with out my knowledge the last time I was told that I would not have to wait the 45 days for investigation. I would have my funds go back in pending investigation. - - took. When I called they told me that the account does not belong to me. Then I get a email that they can not refund me because the people who used my account got right home address. Someone needs to get my - payments back in to my card be for I end up homeless with - kids. Please help