Scottrade Bank Bank Account Or Service Complaint

Scottrade Bank Bank account or service department,

Savings account Account opening, closing, or management California

As a former member of Scottrade Bank, whose account was closed due to an ongoing dispute, I would like to obtain a copy of Scottrade Bank 's dispute resolution procedures for account that was linked to Scottrade Brokerage account -. Furthermore, I would like Scottrade Bank to elaborate on the policies present to ensure arbitration is conducted fairly and appropriately. Does Scottrade Bank have a 'carve out ' provision for small claims court and are there any considerations given to potential claimants that may not be able to pay arbitration fees. For example, consumers in - challenged arbitration provisions - required customers to accept for its electronic disbursements services under its " clickwrap '' agreement on its website. The provisions defied the Protocol by limiting their remedies and subjecting them to high costs through arbitration. Although consumers mainly used - for small transactions averaging $55.00, the arbitration clause precluded any class or consolidated relief, and did not allow customers to pursue claims in small claims court instead of arbitration. Furthermore, - 's arbitration clause required consumers to arbitrate in - 's home state of California and prescribed application of the - rules for commercial instead of consumer arbitration, thereby requiring consumers to pay high travel costs and an equal share of fees in excess of $5000.00. These factors accumulated to lead a California court to strike the arbitration clause as allowing - to " insulate itself '' from any meaningful challenges of its practices. Further, in the event of - conflicting arbitration agreements, such as an agreement of Scottrade Bank and Scottrade -, is there any precedence given to any of the agreement or provisions?