Scottrade Bank Bank Account Or Service Complaint

Savings account Account opening, closing, or management

Scottrade Bank Bank account or service department,

Savings account Account opening, closing, or management California

I am writing on behalf of my son, who was a former customer of Scottrade financial products. My son has been a victim of corporate green at Scottrade when his account got hacked and Scottrade refused to refund any of the stolen money. Today I am writing to express my concerns over Scottrade 's response to my son 's complaints. Recently, my son discovered that - - -, a branch manager at Scottrade exposed my son 's personal information by accepting insecure emails. Roughly 10 days after the insecure email, my son 's account was hacked. My son has been trying to resolve this with Scottrade but Scottrade has resorted to harassment and will not respond to his complaints. My son asks simple questions and Scottrade responds in a manner that is dehumanizing.

Scottrade Bank customer in California
Nov 03, 2015

* Source: CFPB Complaint Database

Scottrade Bank response to complaint:
Closed

Consumer disputes how Scottrade Bank handled their complaint

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