Empowerment Ventures, LLC Prepaid Card Complaint

Empowerment Ventures, LLC Prepaid card department,

General purpose card Unauthorized transactions/trans. issues Georgia

I 'm - -. I 'm a Rush Card member. My pay day was Friday -. Over $850.00 was direct deposited to my Rush Card. It has yet to reflect on my account. The - # was of no help. ATM machines w/MoneyPass did n't show my direct deposit. My rent is due on - -. I 've tried calling SEVERAL times and was hung up on. I finally spoke with a Rush Card agent, # - - yesterday, -/-/15 at -. That phone call lasted - minutes and - seconds ... Most of it consisted of wait time. He tried to convince me it was an ERROR at my place of employment. I refused to believe and nor accepted that excuse. I 'm LIVID. He could not find my direct deposit transaction from -/-/15. I need my hard earned money. Thanks--