Synchrony Bank Credit Card Complaint

Credit line increase/decrease

Synchrony Bank Credit card department,

Credit line increase/decrease Oregon

Synchrony Bank lowered my available credit on my Mens Warehouse credit card without notice. Went in to purchase some new clothing based on a promotion the Mens Warehouse was running if I used my Mens Warehouse credit card. I have always had over a - limit. I purchased - and ran my card it was denied. Store called Synchrony to find out what the issue was? After waiting over 10 minutes Synchrony ask to speak with me. I told them I always had over - available, but had not used the card in over a year. It had a - balance. Synchrony told me my new credit limit was -. When I asked why they said because my account was flagged for review and my credit history from the credit reporting services was used to make their decision. My average credit score from the big - have my credit score between --.


In researching Synchrony Bank formerly GE Capital many people have the same stories. Is there any help you can provide me related to this matter? Thanks, - -

Synchrony Bank customer in Oregon
Oct 30, 2015

* Source: CFPB Complaint Database

Synchrony Bank response to complaint:
Closed with explanation

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