Synchrony Bank Credit Card Complaint

Advertising and marketing

Synchrony Bank Credit card department,

Advertising and marketing Texas

I PURCHASED A LOVESEAT FROM - AND PUT DOWN $130.00 ON THE FURNITURE AND FINANCED THE REMAINING. I RECEIVED A BILL FROM - THRU SYNCHRONY BANK AND THE RETAILER DID NOT PUT THE $130.00 TOWARDS THE PURCHASE AND CHARGED ME FOR THE FULL AMOUNT. THE $130.00 WAS NOT SHOWN ON THE BILL AND THEY BOTH CLAIM SEPARATE FUNDS WHICH THEY DID NOT E-PLAIN AT THE TIME OF PURCHASE. I FIND THIS VERY DISTURBING AS EVERY ONE OF THESE CREDIT CARD COMPANIES CLAIM SEPARATE MONIES TOWARD THE SAME BILL. ANOTHER CREDIT CARD COMPANY - SENDS YOU A CREDIT CARD AND THEN A WEEK LATER SEND YOU INFORMATION ON THE CHARGES INVOLVED AND START SENDING YOU BILLS AFTER YOU HAVE CANCELED THE CARD. THIS IS NOT A ISOLATED ISSUE AND I STRONGLY FEEL THAT THESE ENTITIES ARE SCAMMING PEOPLE AND I HAVE ALREADY CONTACTED THE MEDIA ON ONE ISSUE AND I WANT THESE SCAMS TO STOP AND I WANT IT TO BE PUBLICLY OUT THERE TO WATCH FOR THESE SCAM ARTISTS. THE CREDIT CARD COMPANIES AND THE BANKS ARE STEALING MONEY FROM PEOPLE AND THEN TELLING THEM AFTER THE FACT AND I 'M SURE IN SOME INSTANCES PEOPLE DO NOT E-PECT THIS AND USE THE CARDS AND THEN GET STUCK WITH ALL KINDS OF BOGUS CHARGES. THIS NEEDS TO STOP.

Synchrony Bank customer in Texas
Oct 30, 2015

* Source: CFPB Complaint Database

Synchrony Bank response to complaint:
Closed with explanation

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