Ocwen Mortgage Complaint

Ocwen Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Washington

This is a complaint about Ocwen Loan Servicing. I started the process of loan modification -/-/-. The process was finalized -/-/-. This is 4 months later than when they told me it would be finalized. During the process I made every monthly payment agreed upon. In - I received a statement stating my next payment was due -/-/-. I called to verify this date. I was assured everything was set. I made on time payments -, -, and -/-/-. Two weeks after my due date in - I received a call saying I was a month behind. This made no sense since I had all the statements saying I was not behind and was paying on time. I requested a work order to figure out what happened. The person who called me could not give me a reason why I had - statements in - that said different things. After they investigated they realized there was an error in funds being transferred etc ( something I do n't really understand ) during the loan modification process and basically I was just a month behind. I explained I could not pay an extra mortgage payment. I 'm on tight budget hence my decision to do a loan modification in the first place. They did not care. Not their problem even though they created it. I am now trying to catch up so I 'm no longer behind and ca n't pay other bills. They are now charging me late fees which makes it harder for me to catch up and my credit score has been damaged. Also almost immediately after just finding out I was supposedly behind I started receiving letters threatening foreclosure.