Other (i.e. phone, health club, etc.) Disclosure verification of debt right to dispute notice not received
National Credit Systems,Inc. Debt collection department,
Other (i.e. phone, health club, etc.) Disclosure verification of debt Right to dispute notice not received Kansas
I was contacted by phone on -/-/15 by - - with National Credit Systems. She told me that I had a bill from - - that had been turned over to her office for non-payment. I explained that I had moved out of the complex and was not aware of any bill. I requested a copy of the bill be sent to me. - - said she would put it in the mail to me that day and put a hold on the collection account. I received a generic phone message on -/-/15 from - - asking me to call her. I returned her call and left a message. I called again on -/-/15 and got - -, she had no record of our previous conversation. - - said that - - claimed I left over $1100.00 in damage to the apt . I explained that the apt was left in perfect condition and I had friends who helped me clean it and could confirm the condition. I again requested a copy of the bill, all the charges itemized and photographs of the so called damage. - - said she had a bill with a total and would mail it
-/-/15 because I still had not received the bill. She said she would request the bill. I stopped her and asked " What do you mean request the bill? Do n't you have a copy of it? '' - - said that she had requested the bill but never gotten it. - - immediately transferred me to a voice mail box that she claimed was her supervisor. I left a message with my account # and phone #. I was not called back. I left a message on -/-/15 and -/-/15 and have not received a call back or a copy of the bill. I did received a letter from NCS on -/-/15 stating that they were placing this debt on my credit history if I do n't make payment arrangements with them immediately. I filed a complaint with the - on -/-/15. I received a call from - - on -/-/15 in response to my complaint. He said that his office mailed a copy of the bill to me on -/-/15 and he would request another copy be mailed. He was very abrupt and rude. He said my account is still in dispute and nothing will be filed on my credit at this time.
National Credit Systems,Inc. customer in Kansas
Oct 29, 2015
* Source: CFPB Complaint Database
National Credit Systems,Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.nationalcreditsystems.com/ |
Phone | 800-367-1050 |
[email protected] | |
Address | P.O. Box 312125 Atlanta GA 31131 |
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