FHA mortgage Loan servicing, payments, escrow account
PennyMac Loan Services, LLC Mortgage department,
FHA mortgage Loan servicing, payments, escrow account Washington
My payment was lost and in addition to countless late fees, my credit reflects a 30 day late payment, when in fact, they had the payment but it was sitting in suspense on my account. It took 3 weeks for Penny Mac to correctly apply my payment and now they refuse to remove the hit on my credit.
PennyMac Loan Services, LLC customer in Washington
Oct 28, 2015
* Source: CFPB Complaint Database
PennyMac Loan Services, LLC response to complaint:
Closed with explanation
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