Bank of America Credit card department,
Credit card protection / Debt protection Pennsylvania
Bank of America has an option on their Automatic Payment web page that says in essence if my bill is over $1000.00 - do n't pay it. '' So you think you are setting up an automatic payment, when in reality you are actually telling the site to automatically not pay your bill. Then, when your bill is not paid, Bank of America charges you a $25.00 late fee. This seems like a deceptive business practice designed to trick people into missing payments in order to generate income for Bank of America.
Bank of America customer in Pennsylvania
Oct 23, 2015
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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