Empowerment Ventures, LLC Bank Account Or Service Complaint

Other bank product/service Deposits and withdrawals

Empowerment Ventures, LLC Bank account or service department,

Other bank product/service Deposits and withdrawals Virginia

I have a Rushcard and my pay is deposited twice per month there has been an issue with customers of Rush including my self with having access to our money for more than a week some longer. My most recent issue is that my balance is not correct. Rushcard is saying that a gas merchant is holding - for - gas transactions - for - the other for -. I have use this place - of times now all of a sudden they are holding - of my money for - worth of gas, my balance with Rush changed 5 times in one day and on the day i got my deposit into my debit card less than half my pay was in there, that is due to Rush and not the merchant. Their was and is a problem with my availble balance because of Rush, if the merchant is holding my funds it is out of concern that Rush will not pay or when the merchant submits for payment that person will show no funds available because of the issues at Rushcard I have no money to finish paying my bills. - remaing bills are for insurance and if not paid they will lapse. Nothing fair about this, people are suffering in many ways due to Rushcards carelessness

Empowerment Ventures, LLC customer in Virginia
Oct 20, 2015

* Source: CFPB Complaint Database

Empowerment Ventures, LLC response to complaint:
In progress

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