Capital One Credit Card Complaint

Capital One Credit card department,

APR or interest rate Kansas

Capital One raised the rate on my card with a penalty APR based on - late payments within 1 year.They however showed the late payment posted on the - 2015 statement as activity that took place during that month. Payment made - -, 2015 with the intention of payment for the following month arrived early and was posted to the prior month. Attempts to discuss this resulted in repeatedly being placed on hold for extremely long periods of time while they supposedly researched the payment activity of the accountand when disconnected they did not attempt to continue the call or investigate the matter. It should be noted that attempting to pay on the Capitol One website on the due date in - 2015 would not have allowed the payment to be posted any sooner than payment via my bank bill pay service, which would have made the payment late in any event. I will be closing the account with a full payoff by the end of this week.