Empowerment Ventures, LLC Prepaid Card Complaint

ID prepaid card Adding money

Empowerment Ventures, LLC Prepaid card department,

ID prepaid card Adding money Illinois

Today, - -, 2015, is my payday. I have a Rush prepaid card and I was told last night after being on hold for 2hrs that it will be posted -. Nothing was on the card so i called today -. I was then told my account is pending and my actual payday -. Then I told them today is the - and it is - in - and I still dont see my deposit or the money that was still in the account. They keep blaming it on technical glitches. I was n't informed about any of this via email, text, or mail. If I was informed I would 've stop my direct deposit immediately. Now I may be stranded if this does n't get resolved soon.

Empowerment Ventures, LLC customer in Illinois
Oct 16, 2015

* Source: CFPB Complaint Database

Empowerment Ventures, LLC response to complaint:
In progress

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