Portfolio Recovery Associates, Inc. Debt Collection Complaint

Disclosure verification of debt not given enough info to verify debt

Portfolio Recovery Associates, Inc. Debt collection department,

Disclosure verification of debt Not given enough info to verify debt Michigan

-/-/-, Portfolio Recovery Associates tried to serve me with papers for court at my parent 's residence. I contacted the lady serving the papers so she could serve them at my correct address. When I got the papers, that was the - time I had been contacted by portfolio, to tell me they were taking me to court. I had not received mail prior to this attempt. The next morning, I called the Lawyer listed. I asked for verification because the amount they were charging me seemed ridiculously high. The lawyer said it was just fees and that if I did n't set up payments that day, I would be taken to court. I got scared and set up a payment plan that would come out of my checking account automatically every month. $50.00. My first payment was -/-/- The conversation with the lawyer led me to believe we had handled this outside of court. A letter that - mailed to me afterward also led me to believe this ( I will attach the letter ). Then, I get a notice saying I did not show up for our court hearing which was not in my jurisdiction anyway. When I


this is one reason they are currently being sued by others ) I truthfully did not recognize the amount I was being accused of owing. The judge told me to continue paying the $50.00 as I had been. I filed my federal and state taxes. My state taxes did not come. I called to find out that Portfolio had withheld my refund. I NEVER got notice they were going to do this. Not before, not during and not after. One of the biggest issues, aside from feeling like I am paying well above what I actually owe, is the way they report inaccurately to my credit reports. I believe it may be different with each agency. For certain with -, they are reporting as a revolving account '' which shows up as KD '' ( key derogatory ) which means I am getting reported as over 180 days late every month even though I am paying as agreed in court. They tell me that is a credit agency error and that I need to resolve with the agencies but all agencies assure me this is not the case. There is no transparency in this company and I feel like they word things to purposely confuse the client. I have asked Portfolio to correct the way it reports to my credit. They in return, made the situation worse by removing and re-adding which I felt was purposely done in retaliation. I have documents from Portfolio 's lawyer ( - ) where they state On or about -/-/-, - -, - Defendant '' ), entered into a Contract for certain credit with PORTFOLIO RECOVERY ASSOCIATES , LLC, - Plaintiff '' ) ... I never entered into a contract with portfolio. My contract was with - - - -. - is a debt buyer. Also, please see the letter attached. the Paragraph that begins Pursuant to Defendant 's request ''. In response to this, they say I was making payments and or partial payments up until -/-/- but they filed their motion a month earlier than that -/-/-. I had already made - on time consequetive payments by the time a judgement was entered against me. I have attached proof of those payments. The first - - - ) was processed before they filed their motion on - -.

Portfolio Recovery Associates, Inc. customer in Michigan
Oct 16, 2015

* Source: CFPB Complaint Database

Portfolio Recovery Associates, Inc. response to complaint:
Closed with explanation

Consumer disputes how Portfolio Recovery Associates, Inc. handled their complaint

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Contact Portfolio Recovery Associates, Inc.

http://www.portfoliorecovery.com/
(757) 519-9300
[email protected]
120 Corporate Boulevard
Norfolk VA 23502
Portfolio Recovery Associates, Inc.

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