Synchrony Bank Credit Card Complaint

Closing/Cancelling account

Synchrony Bank Credit card department,

Closing/Cancelling account Ohio

Credit Care cancelled my credit card do to inactivity. This has affected ( lowered - my credit score. I had do nothing wrong and had no late payments etc. Symphony Bank said my other card - would also be cancelled do to non activity. This has large credit availability and will further effect my credit score. They want me to use my card and for them to collect interest or suffer the consequence. I see no other reason to cancel an account if it was and is in good standing, never late and paid the balances on time.

Synchrony Bank customer in Ohio
Oct 15, 2015

* Source: CFPB Complaint Database

Synchrony Bank response to complaint:
Closed with explanation

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