BBVA Compass Bank Account Or Service Complaint

BBVA Compass Bank account or service department,

Other bank product/service Account opening, closing, or management Florida

Just recently, I am receiving several items of mail from BBVA COMPASS BANK. These pieces of mail are1 ) Notice of Insufficient funds of $600.00 in Account - ) Notice of Load Advance of $230.00 in Account - ) Notice of New Loan Balance of $2000.00 in Account - ) Notice of checking account balance of $ - in Account - ) Notice of Amount of Deficiency of $250.00 ) Issuance of - - Cards, which I have destroyed. My issue is that until now, I never heard of BBVA COMPASS BANK and have never have done any business with them. My concern is that his could be a case of attempted identity theft. I have made several attempts to contact BBVA by phone, ( no local BBVA Banks near my residence ), and can not get any answers to why this is happening. Every phone call ends in a dead end. Any help you could give me would be much appreciated.