U.S. Bancorp Credit card department,
Advertising and marketing New Jersey
I am preparing to take a trip out of the country. I went to website for my credit card to determine if my card has - transaction fees. According - there is an underlined link that states No - Transaction Fees ''. However, when you click on that link - it brings up a fee table that shows there is a - transaction fee of 2 or 3 %, depending upon whether the transaction is in US dollars or a - currency. I then called the customer service center for US Bank, and got a series of confusing answers, then a response that my account had no fees. I requested that the agent request that the misleading information be removed from the company website, but lack confidence that this will actually happen. I am concerned that if I use the US Bank - - - - in a - country that I will end up with transaction fee charges and that the bank will point to the publicly posted fee schedule.
U.S. Bancorp customer in New Jersey
Oct 13, 2015
* Source: CFPB Complaint Database
U.S. Bancorp response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.usbank.com/ |
Phone | (800) 872-2657 |
[email protected] | |
Address | 800 Nicollet Mall Ste 200 Minneapolis MN 55402 |
U.S. Bancorp | |
U.S. Bancorp |
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