PayPal Money Transfers Complaint

PayPal Money transfers department,

International money transfer Fraud or scam Pennsylvania

On - -, 2015 my Paypal account was hacked and fraudulent charges totaling $550.00 were processed and pulled from my bank account. I immediately called PayPal and followed their procedure to reset my password. I was told by the agent that the funds would be returned within 4 days. However just 4 days ( today ) later my account was hacked again and this time $660.00 dollars was transferred to a fraudulent email address. I immediately called PayPal again but this time I was told I needed to reset my password again but this time via my phone. I was instructed to open the email sent by PayPal and to click on the link to change my password. This did n't work as the link in the email failed to open to the correct page on PayPal 's website. Then she asked me to do the same with my tablet, again the link did not work correctly as it only took me ot the PayPal home page and not the page I needed to reset my account. Then I asked how to secure the account and she said it needed to be


to speak to a supervisor and was told that none were available nor would any be available any time soon. I gave up and hung and called back and again, got a different agent and again asked for a supervisor. This time, a supervisor came on the line right away. But now the supervisor claimed the transactions originated from my PC, which of course they did not. The transactions on -/-/- occurred in the middle of the night when I, my wife and little boys were sleeping. The transaction today occurred when my wife was at the vets office with our - sons and I was 60 minutes away at work. Next he told me to just wait 10 days ( up from the original 4 ). Otherwise he would simply just settle the case now and rule against me ''. So I asked So you 're telling em to shut up and wait or you 'll rule against me? '' and he responded with I suggest you wait the 10 days if you want to get your money back. ''