RBS Citizens Bank Account Or Service Complaint

RBS Citizens Bank account or service department,

(CD) Certificate of deposit Deposits and withdrawals Michigan

I owned a home in - -, Nevada which I subsequently lost in foreclosure. The home had - mortgages, - with - - - and a - with Citizens Bank for approximately $36000.00. My complaint focuses on Citizens Bank only. I was frequently called because my monthly Citizens payment was n't made or was tardy. I later stopped paying it because I was going through foreclosure. The bank called on one occasion and I told them I was going through foreclosure. I held a Certificate of Deposit of approximately $13000.00 at Citizens Bank as well as a personal savings account of approximately $1300.00. A few days after mentioning to a Citizens Bank caller that I was going through foreclosure, I went to the bank to transact some banking business and discovered that the bank had debited my my entire savings as well as my Certificate of Deposit ; a sum totaling nearly $15000.00. I do n't know if the bank had a legal right to TAKE my money as they did. That 's why I 'm filing a complaint. This happened around -/-/-/-/-/- of 2010. I 'm contacting your agency because I read in the paper a few month ago where your agency forced or fined Citizen Bank several - of dollars because of something they illegally did. This caused me to wonder if what they did to me was also illegal. If it is subsequently discovered that Citizens had a legal right to debit my accounts without my knowledge, I will then accept that and no longer pursue a complaint.