HSBC Mortgage Complaint

HSBC Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure New York

A foreclosure case has been commenced against the borrower in - -. Currently, mandatory settlement conferences are being held pursuant to NY - - -. At a settlement conference held on - -, 2015, the Court directed the borrower to submit his most recent financial documentation to HSBC 's attorneys by - -, 2015, and directed HSBC to render a decision on the modification application by - -, 2015. On - -, 2015, the borrower, through counsel, emailed HSBC 's attorneys copies of the borrower 's six most recent pay stubs and two most recent bank statements for each of his accounts. HSBC 's attorneys confirmed receipt of these documents on - -, 2015. On - -, 2015, the borrower 's attorney received - letters from HSBC, dated - -, 2015 and - -, 2015. In the letter dated - -, 2015, HSBC claimed that the borrower 's application was incomplete and asked that he submit certain documents by - -, 2015. In the letter dated - -, 2015, HSBC said that it would discontinue processing the application because it did not receive the allegedly missing documents by the deadline. Neither the borrower nor the borrower 's attorney received either letter before - -, 2015. The borrower appealed this decision to discontinue the review on - -, 2015. At a settlement conference held on - -, 2015, HSBC 's attorney stated that HSBC would continue with its review of the application. To date, however, the borrower has not received a notice that the application is complete.