Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid
Receivables Performance Management LLC Debt collection department,
Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Arizona
I have requested this debt to be valided and proper documentation provided to support that I was in contract with - and had past due Cell Phone bills. I disagree that I was in contract and that debt was still owed. After 2 years, hours adding up to over - speaking with - as well as RPM no contract can be located ( there was no contract ). At that time - lowered the debt from $1900.00 to $1100.00 I continued to dispute as I know I was not in contract and the response from RPM and - was proven incorrect at which point the reason for the debt was changed. They stated that I cancelled during contract I advise I was not in contract and to supply me the contract at which point RMP asked me to supply them proof I didnt have a contract! That is not even possible as - does not exist. When speaking with - they advise that THEY turned me off for non-payment as the amount being reported was higher than if there was a contract cancellation. I provided - with proof that I was no longer with them and transfered all my phones
for years, was verbally abused by the collectors, disputed it with the credit bureaus, sent in a Qualified Written Request, which no response was ever provided and this showing on my credit bureau has destoryed my rating and falsely represents my ability to maintain my credit obligations. RPM stated they would have to get approval. I called back and they advised me - would accept $400.00. I asked for a letter to verify that they would be removed off my credit and that we would settle. I waited - business days and called back. Was informed that the account was cancelled by - and Transfered. I asked for a letter in writing stating what has occured and was provided a letter and was told that they would report to the credit bureau as cancelled. I have again spent months trying to get them to update as THEY ARE OBLIGATED TO DO. This debt is not only showing on my credit but now for - different amounts, $1900.00 and $1100.00 and dates!! This is a direct example of their business practice.
Receivables Performance Management LLC customer in Arizona
Oct 02, 2015
* Source: CFPB Complaint Database
Receivables Performance Management LLC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.receivablesperformance.com/ |
Phone | (866) 212-7408 |
[email protected] | |
Address | 20816 44th Ave W. Lynnwood WA 98036 |
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